We were moving from Phoenix to Murfreesboro and had no idea of where to put our belongings. Penske Trucking sent our name to Storage Plus. Kristal contacted us and was very helpful with providing us with a unit to match our needs. Kristal would periodically call us to see if there was anything she could do and to let us know if we needed anything just give her a call. When we arrived Kristal went out of her way to make sure we had everything we needed. The paperwork went smoothly! Storage Plus also provided us with secure locks for our units and gave us both sets of keys. A really nice feature is you can leave a set of keys with them in a secured location if you have a habit like I do by leaving your keys at home.